Technology - Virtual Roundtable

Defining the digital workplace of the future through personalised employee experience

25th November 2020 | 10:00am - 11:30am GMT
How to define, quantify and influence the employee experience for a more sustainable business performance?

It’s becoming increasingly clear that remote working is here to stay. However, as we settle into this new way of operating, issues around whether employees have the right tools to support them continue to arise.

For IT leaders, who are under constant pressure to innovate, maximise ROI and deliver business continuity, getting visibility into the true employee experience is another challenge to add to the list.

This is made even more difficult by the fact that 45% of technology problems are never reported by users, leaving IT on the back foot when it comes to streamlining the digital workplace. On the flip side, IT faces challenges in engaging with its users and, without sentiment feedback, they’re unable to drive meaningful change.

The workplace of the future can overcome these barriers with employee-centric IT, which delivers personalised services based on employee work styles. It allows you to gain real-time insights into each employee across devices, no matter their location. And it allows visibility of unreported issues, providing insights into what employees really need to work remotely.

Join Nexthink and a select group of industry thought leaders to explore the power of a digital employee experience centre of excellence. Throughout the roundtable discussion, attendees will discuss how to improve the employee experience, ways to leverage AI and to drive meaningful and continuous improvement.

Discussion Topics

How are you transitioning and adapting to a hybrid or distributed digital workplace?
How are you gaining visibility into the employee experience? Are there any blind spots preventing you from driving change?
How realistic is a personalised IT service at your organisation?
What would it take to deliver IT based on employee consumption and behaviour, rather than by job role or function?
Thought Leader
Maged Eid Area VP META, Nexthink
Maged is an experience technology sales leader who is dedicated to driving significant improvements in customer… Find out more
Thought Leader
Tiago Antao Solution Consulting Director, META, Nexthink
Tiago has been a Solutions Consulting Director at Nexthink for over 3 years, and before that… Find out more
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About Nexthink

Nexthink is the leader in digital employee experience management software. The company gives IT leaders unprecedented insight into employees' daily experiences of technology at the device level–freeing IT to progress from reactive problem solving to proactive optimisation. Nexthink enables its… Find out more
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