The move to online purchasing in reaction to COVID-19 has forced companies to pivot their ecommerce strategies in line with changing consumer behavior. And, as they move from crisis response to recovery, businesses have a real opportunity to shape customer satisfaction through the experience they offer.
To do this, organizations need to look beyond traditional commerce to a digital-first solution that delivers the most value to their consumers through collaboration. This means enabling sales teams to seamlessly engage customers, allowing the business to collaborate with partner distributors or franchises to offer frictionless selling and even teaming up with third party suppliers to drive value without the overheads.
The most forward thinking companies are considering competitive collaboration and teaming up with industry rivals to expand their assortment and grow revenue by delivering more value to customers.
So, how can you deliver personalized shopping experiences consumers demand in the modern age? How can you empower your sellers become trusted advisors? And how can uniting with channel partners help you tap into new markets and reach new customers?
Join VTEX and a select group of industry experts to discuss how collaborative commerce can help you future-proof your sales strategy, the latest trends in direct-to-consumer and business-to-business selling and how to launch an online marketplace or evolve your existing e-commerce solution.
Thought Leader Hussey is focused on supporting the sales team, particularly on the east coast, in demonstrating VTEX’s… Find out more
Thought Leader Joseph Lee is the chief revenue officer at VTEX. Before joining VTEX, Joseph was immersed in… Find out more
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