Data - Virtual Roundtable

Unlocking customer behaviour from data insights

4th November 2021 | -
How to drive in-store revenue using spending patterns and real-world insights?

A Meet the Boss roundtable brought to you by Near

Marketers are working harder than ever before to understand their customer, get a 360 view and engage with them to drive revenue. This is particularly true for brands with brick and mortar stores or locations, who have encountered revenue challenges following the impact of the global pandemic.

Yet, while in-store spending may have dropped, retailers and property companies are continuing to see high footfall – a disparity which needs further investigation. It’s evident real world behaviour data, combined with online spending habits, is necessary to better understand our audiences.

For example, spending patterns can offer insights into affluence level, spending power, and to a great extent can tell the likelihood of future buying from a brand or category. These insights, when added to other real-world signals, can be used across categories to segment, target and measure marketing campaigns more efficiently.

So, how can marketers drive more consumers in-store and widen their user base through data insights?

Join Near and a select group of industry peers to discuss your own customer data challenges, explore how to better understand consumer habits and apply transaction and people movement data to your own marketing activation and measurement.

Discussion Topics

How has footfall and revenue been impacted in your locations over the last year? And what steps are you taking to understand the changing trends?
How are you collecting data on your visitors and how is it helping you understand shopper characteristics, demographics etc?
Do you have an ‘advertising to action’ strategy? And are you able to measure how successful your online advertising is performing and whether it’s driving visitation?

Previous Attendees

Fernando Machado
CMO,
Activision Blizzard
Jennifer Christie
CHRO,
Twitter
Naveed Tariq
Vice President, Corporate Strategy & Group Innovation Operations,
E.ON
John Pillar
CTO,
NatWest
Line De Decker
Chief Transformation Officer,
GSK

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