A Meet the Boss roundtable brought to you by VINDICIA

For healthy subscription businesses, it’s no longer enough to simply bring in net-new customers. You must nurture your connections with existing users to keep them happily subscribed and consider “retention as acquisition”.

Unraveling churn and its challenges come down to relationship management. One of the most important factors of this connection is the ability to identify when a customer is likely to cancel a service. Subscription intelligence combines a real-time view of subscription data with guidance from industry experts. You apply insights to further your strategy and improve business outcomes. Being able to spot operational problems faster, like lulls in signups or retention slumps, will enable you to resolve issues and drive results. So, where do you start?

Join Vindicia and a select group of your peers as we discuss customer retention tools to help B2C companies grow and optimize customer experiences, keeping your customer connected to the services they love.