Consumer behavior is changing. Consumers are demanding unique, seamless, and personalized customer experiences in-store, online and in real-time. They’re seeking digitally enabled products and services. Consumers expect a path to purchase with engaging content, at every touch point, which presents many challenges. The challenges include: legacy systems and technology hurdles including e-commerce integration, and a need for flexible and nimble supply chains, among others.
The path to ‘real-time retail’ is a strategic initiative empowering your teams to make informed and predictive decisions to contemplate every step of the customer journey. Remaining relevant and competitive requires an intelligent network to meet the demand and accelerate growth. So, how are you responding to changing consumer behavior?
Join James Hughes and Caleb Thomson with Verizon and a select group of your industry peers as we discuss consumer trends, creating exceptional customer experiences and the transformation path toward real-time retail.