A Meet the Boss roundtable brought to you by Fujitsu

There are clearly multiple challenges within Retail and Hospitality companies and many still simplistically come down to people. The right people with the right values and the right skills to drive sustainable and lasting business outcomes.  The market has gone through turmoil during the pandemic – ongoing attrition, and retention of colleagues poses huge risk to the tactical operation and speed of business change.

And that retention, together with the increasing skills gap relating to the pace of technology change and business operating model change, poses real risks to management boards across the industry. Is it any wonder that only 35% of leaders (Fujitsu research) are indicating they are obtaining the required level of return on investments such as cloud platform programmes.

Is the focus too much on cloud being the all-consuming answer, even before the operational management policies are created, and the skills secured?

Can organisations (and IT Teams especially) really maintain skill levels to respond to internal and external market changes? Should the enabling technology not be cementing the development path of Retail colleagues, through skills pathways, inclusivity, and accessibility, as opposed to the higher focus of operational process.

We would like to explore with you:

• The current challenges facing Retail companies in relation to speed of technology change
• Confirmation of where the key areas of platform investment are being focussed
• How to leverage and optimise the power of cloud platforms
• How Retail companies can “secure” the skills require to deliver the RoI on cloud investment programmes
• Becoming an adaptive and optimised business
• How to manage the risks on skills development and retention