HR - Virtual Roundtable

Creating a seamless employee experience that just works

26th July 2021 | 10:00am - 11:30am PST
How can we manage our working lives as efficiently as our personal lives?

A Meet the Boss roundtable brought to you by Service Now

In our day-to-day lives, everything just works. Messaging, booking a taxi or ordering food delivery are done seamlessly from one device. So why can’t our working lives be as simple? Why is finding the information we need to complete our daily tasks often challenging and kept in siloes or disparate systems?

We all know long-standing organizations are marred with legacy technology, preventing traditional environments from working together seamlessly. And, with the outlook being remote or hybrid working is here to stay, there’s never been a more crucial time to make the world of work better for employees and customers, to ease the headaches caused by tangled workflows and make assets easily accessible.

So, how can you digitally transform your operational structures, processes and customer engagement models to better align with shifting needs? How can you deliver scalable services that increase productivity and create a modern, compelling service experience for all employees? And how can you offer an employee experience that just works?

Join Service Now and a select group of industry peers to discuss your challenges and share industry insight and solutions to creating a hybrid workplace suitable for the demands of the modern day.

Discussion Topics

How are you transitioning and adapting to a hybrid or distributed digital workplace? What have been the main challenges in this process, particularly around digital transformation?
What steps are you taking to create a seamless experience that is built around employee and customer needs? What are your key considerations here?
How are you preparing for employees to return to work safely, for example temperature checks, building management or integration with internal internet and toolsets?

Your Host

Thought Leader
Kelly Kent Chief Transformation Officer, ServiceNow
ServiceNow ReBrand
Kelly Kent serves as Chief Transformation Officer at ServiceNow, where she collaborates with companies to leverage… Find out more
ServiceNow ReBrand
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Previous Attendees

Fernando Machado
CMO,
Activision Blizzard
Jennifer Christie
CHRO,
Twitter
Naveed Tariq
Vice President, Corporate Strategy & Group Innovation Operations,
E.ON
John Pillar
CTO,
NatWest
Line De Decker
Chief Transformation Officer,
GSK
ServiceNow ReBrand

About ServiceNow

Digital workflows are the building blocks for modern customer experiences. By extending service beyond the contact center and scaling operations by automating work across departments, ServiceNow workflow improve the customer experience and drive new revenue. Behind every great experience is… Find out more
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How Roundtables Work

A Meet the Boss Digital Roundtable is an independently moderated, thought-leading conversation about hot business-related topics. Conducted using bespoke video conferencing technology, each Roundtable gives execs the opportunity to connect with a select group of like-minded leaders without the need… Find out more
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