COVID-19 has disrupted the human experience. It’s changed the way our customers connect, shop and interact. In a recent survey by Econsultancy, 87% of marketers in North America predicted an increase in consumers’ use of online services during the virus’ outbreak, and 75% predicted an increase in e-commerce. The change in behavior requires business resiliency and offers an unprecedented opportunity to embrace digital transformation
Successful brands are going to have to be nimble. Priorities have changed since the beginning of 2020. How are you responding in an agile way to meet and exceed customer’s needs in the new normal? How are you giving visibility into the crucial data your teams need to make informed, real-time decisions, leading to a seamless customer journey?
Join Adobe and a select group of industry thought leaders as we discuss digital first strategies to adapt and shift to the new ways of working and responding to our customers changing needs.
Thought Leader Julian A. Kramer is a translator between Tech-, Creative- and Business-world. As Chief Experience Ambassador at… Find out more