Technology - Virtual Roundtable

Balancing privacy & security with user experience

21st April 2021 | 4:00pm - 5:30pm CET
How to enable trust across every digital interaction between your brand and your customer?

In the age of digital transformation, consumers tend to have multiple digital identities across several devices deploying a variety of services. In this environment, digital trust is what sets brands apart from their competitors. However, building that confidence with users and creating that secure digital world is easier said than done.

Taking and storing customer data is a duty of care, and brands cannot afford data breaches or compromises. In order to gain that digital trust, leading brands need an airtight data protection strategy that gives customers seamless control of their personal data without compromising user experience. How can you secure user data and credentials with strong encryption and scoped access control? How can you build scalable apps with scalable identity?

Join Akamai and a select group of your industry peers to explore how to modernize and consolidate your customer and access management (CIAM) infrastructure and how to enhance the customer experience.

Discussion Topics

How are you enhancing customer experience, giving the frictionless, personalized experiences they demand?
How are you building digital trust and ensuring customer data privacy while complying with regulations?
Are you consolidating insights across all channels to gain better visibility into your end-users’ behaviors and preferences?

Your Host

Thought Leader
Mayur Upadhyaya AVP Sales (Identity Cloud), Akamai
A customer-centric enterprise technology leader; with eight years’ experience leading the consumer identity landscape. Mayur joined… Find out more

About Akamai

Akamai secures and delivers digital experiences for the world’s largest companies. Akamai’s intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai… Find out more
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A Meet the Boss Digital Roundtable is an independently moderated, thought-leading conversation about hot business-related topics. Conducted using bespoke video conferencing technology, each Roundtable gives execs the opportunity to connect with a select group of like-minded leaders without the need… Find out more
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