A Meet the Boss roundtable brought to you by Cloudera

Ever evolving customer habits and expectations are radically transforming all aspects of how we do business. Customers now expect a personalized experience, anytime, anywhere. The moments that matter, now matter even more.

Customer experience is fast becoming a business battleground. According to Gartner, two thirds of companies are now competing on customer experience, up from 36% in 2010.

The rapid digital transformation of the last two years has created a deluge of data – as customers moved their lives online. And the clock won’t be turning back. The volume of data is set to increase exponentially as digital transformation continues apace.

The need to access, interpret and action insights from this data in real-time is critical if we are to provide a differentiated customer experience and drive business outcomes. Businesses need to create a 360-degree view of their customers to secure a competitive edge, but must do this without getting overwhelmed by multiple information sources and platforms. So how can this be achieved?

Join Cloudera and a select group of your industry colleagues for this virtual round table, as we discuss how to harness ‘360-degree data’ to drive growth.