The way we shop has seen drastic changes in recent years, with online purchasing set to grow by 30% between now and 2024 (GlobalData 2019). While the retail journey is now being led by an emphasized online presence, the importance of a seamless experience across all channels has never been clearer.
Businesses are experiencing unprecedented challenges around business continuity, planning, and supply chain flexibility. From leveraging inventory across distribution channels, optimizing fulfillment, and delivering excellent customer service, the supply chain is feeling the strain.
So, how can you respond to the trend shift from brick and mortar stores and omnichannel purchasing? How can you address the resulting profitability challenges? And how can you achieve success through disruption while meeting ever-evolving customer expectations?
Join Publicis Sapient and a group of supply chain and e-commerce executives for a virtual discussion to find out.