The last 6 months have been an awakening for Healthcare organizations across the world. The Coronavirus epidemic has exposed the sheer resilience of the industry, the incredible people that keep things moving behind the scenes, and the (previously untapped) ability to pivot in the face of adversity.
Much of this pivot action has centered around moving internal operational resources to the front lines to enable a smooth patient pathway into today’s “new normal”. But in many cases, this scramble to re-augment operational resources has left a void in the back office.
As it stands at the precipice of a profound paradigm shift, the healthcare industry must look to re-evaluate how work is resourced and devided between digital and human labour.
Join Meet the Boss and Blue Prism Cloud as we look to understand the impact of these challenges on US Healthcare Organizations, and how Automation technologies could be the key to unlocking future growth, scale, and ultimately, success.