Marketing - Virtual Roundtable

Strategies to improve health consumers’ overall health experience

15th December 2020 | 11:00am - 12:30am EST
How are you managing patient and member customer experiences in an omni-digital way?

Healthcare organizations need constant access to relevant data to meet changing consumer expectations of personalized experiences. However, siloed, incomplete or inaccessible data, clouds the true consumer view and prevents deeper understanding and relevant action. So, how do you create that single source of truth and manage patient and member customer experiences in an omni-digital way?

To drive innovation, today’s leading healthcare organizations need new capabilities – ones that allow them to integrate social, mobile, and other channels across all customer journey stages. By driving better omnichannel experiences, organizations can deliver better health outcomes, reduce churn, and improve operational efficiencies. With advances in machine learning and intelligent orchestration, you can now pinpoint consumer segments and deliver the absolute most relevant content, messages, or recommendations in real-time, every time. So, how do you get there?

Join Redpoint Global and a select group of your industry peers as we discuss your challenges, how to close care gaps, personalize engagement with health consumers, and accelerate your overall digital health transformation.

Discussion Topics

How are you managing patient and member customer experiences in an omni-digital way?
Are you creating a single source of truth or central point of control of members or patients?
How are you closing care gaps, reducing churn, and managing illness and chronic care?
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About Redpoint Global

With Redpoint’s software platform, innovative companies are transforming their customer experiences across the enterprise and driving higher revenue. Redpoint’s solutions provide a remarkably unified, single point of control where all customer data is connected and every customer touchpoint intelligently orchestrated.… Find out more
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