A Meet the Boss roundtable brought to you by Fluent Commerce
Changes in trading circumstances or consumer behaviour, especially sudden ones like a global pandemic, are often unpredictable and wreak havoc on so many aspects of day-to-day trading. From store closures to warehouse problems through to supply chain delays and delivery issues.
And, while it’s unrealistic for retailers to be equipped for every possible scenario, they can be better prepared to weather unforeseen challenges, from pivoting their fulfilment strategy from warehouse to in store or turning in-store Click & Collect on and off as required.
If COVID-19 has taught us anything, it’s that the time to bolster business continuity through disruption is now.
Join Thomas Hindré, omnichannel expert from Fluent Commerce, and a select group of your industry peers to discuss how to overcome these new challenges and how to come back stronger than ever, by delivering an outstanding customer experience that will meet the new consumer demands, while increasing your store profit.