Technology - Virtual Roundtable

Resilience in retail: How European retailers are adapting to a persisting pandemic world

1st October 2021 | 10:30am - 12:00pm BST | 11:30am - 1:00pm CET
How can we adapt our payment strategies to respond to evolving consumer behaviours?

The COVID-19 pandemic has dramatically accelerated the shift in consumer spending from offline to online. However, retailers are re-strategizing for the long term instead of short term. To understand the implications of this, Stripe commissioned Forrester Consulting to evaluate the growth strategies, payment technologies, and future capabilities online retailers are investing in.

The findings showed that Retail leaders planned to expand, rather than contract, their business during and beyond the pandemic. By creating new revenue streams and increasing their global reach to respond to evolving customer behaviours. However, this expansion doesn’t come without its challenges.

Expanding into new markets and launching new business models requires significant domain expertise and often deep resources, whilst as businesses grow and expand intentionally, they can be exposed to new fraud threats.

So, how do we quickly execute growth strategies? How can payments be the lever that helps you realize international expansion, as well as new business models?

Join Stripe and a select group of senior thought-leaders to discuss a plethora of new online business models, learn how European retailers are accelerating market expansion,      share best practices on fraud as a key challenge, and understand the latest payment trends worldwide.

Discussion Topics

What new innovations and business models are online retailers investing in to expand?
What have been the implications on fraud in response to sales shifting online?
What payments trends are online retailers especially paying attention to?

Your Host

Thought Leader
Borja Santos Head of Spain & Portugal, Stripe
With more than 15 years experience in B2B business development for technical companies, Borja has led… Find out more
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About Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company’s software to accept online payments and run technically sophisticated financial operations in more… Find out more
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