Technology - Virtual Roundtable

Reimagining the banking customer journey during and after the pandemic

15th January 2021 | 10:00am - 11:30am ET
How are you enabling and protecting the digital customer journey while remaining competitive and growing digital channel revenue during and after the pandemic?

Customer behaviors and habits are rapidly changing in the wake of the pandemic. Physical limitations on mobility and face-to-face human interaction have pushed customers to find digital channels. But how will these impact behaviors and needs in a post-pandemic world?

This session will gather banking leaders and experts to explore the challenges banks and other financial institutions are facing with transforming and securing the customer experience during and after COVID-19.

Join OneSpan and a select group of industry thought leaders as we discuss how to navigate the day-to-day onslaught of new realities and plan for the “new norm” as it relates to onboarding, servicing, and retaining banking customers.

Discussion Topics

Extending e-capabilities
Authentication Techniques
Fraud Protection

Your Hosts

Thought Leader
Sameer Hajarnis Practice Leader for eSignatures & Agreement Automation, OneSpan
Sameer Hajarnis is practice leader for esignature & agreement automation at OneSpan with over 20 years… Find out more
Thought Leader
Mark Crichton Senior Director of Security Product Management , OneSpan
With over 20 years’ experience in architecting, deploying, developing and strategic consulting within the realm of… Find out more

About OneSpan

OneSpan helps protect the world from digital fraud by establishing trust in people’s identities, the devices they use and the transactions they carry out. We do this by making digital banking accessible, secure, easy and valuable. OneSpan’s Trusted Identity platform… Find out more
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How Roundtables Work

A Meet the Boss Digital Roundtable is an independently moderated, thought-leading conversation about hot business-related topics. Conducted using bespoke video conferencing technology, each Roundtable gives execs the opportunity to connect with a select group of like-minded leaders without the need… Find out more
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