The current crisis has disrupted equipment suppliers and their customers on multiple levels. Service teams are faced with limits to travel, customer production disruptions and parts supply issues, all creating new difficulties in providing service and support. Technical organizations are also challenged with trying to take on urgent projects and communicate their results–all while working remotely.
This creates a balancing act for leaders of equipment suppliers between rapidly responding to short term challenges and long-term planning. While suppliers are gearing up for future recovery and building resilience into business operations – they are also faced with urgent, disruptive needs for rapid changes in types of customer support, and new realities around worker safety. So, how do you navigate through these obstacles and set yourself up to thrive in the future?
Join PTC and a select group of industry thought leaders to discuss how to reduce operational costs, boost manufacturing productivity and how business leaders can leverage technology now more than ever, to be more agile and resilient going forward.