Technology - Virtual Roundtable

Lessons learnt and tech transformation: getting financial services back to work

29th September 2020 | 2:00pm BST
How can financial services re-imagine their brick-and-mortar estates whilst creating agile, differentiated digital experiences to existing and new customers?

COVID-19 has proven that the idea of ‘working from home’ is a positive move for business. Many have found productivity among employees is up and are now considering how to strike the right balance between a remote and in-office workforce as lockdown restrictions continue to lift.

The world’s largest advertising agency, WPP, anticipates moving to a hybrid model, where employees spend some days in the office but work from home the rest of the time, will not only help them retain staff but save an estimated £650 million on office space.

For example, a report from the Cognizant Center for the Future of Work shows:

  • Twitter is giving each employee £770 for remote work supplies.
  • When you consider the costs of rent, a/c & heating, furnishing an office — telework could save Companies up to £8,500 per worker per year
  • Workers stand to save up to £5,400 per year in commuting, childcare and wardrobe costs

But this notion of hybrid working remains a cause for concern when it comes to employee and customer safety. And when we’re talking about financial services, where trading floors are shoulder to shoulder and certain customer groups rely on face to face services, the thought of moving to solely digital banking can be daunting.

Will it be the finance industry that creates differentiated localised high streets? How can we leverage technology to help navigate the return to work? How has our infrastructure changed for the better following the crisis?

Join Verizon’s Jay Humphries and a select group of industry thought leaders to discuss how to navigate through the current climate, build strong foundations for a digital future and position yourself for growth coming out of the current crisis.

Discussion Topics

What challenges are you facing in returning to work when it comes to employee and customer safety?
Has your infrastructure changed through the crisis and how are your systems supporting this new environment?
How are you making your application suite suitable for remote workers?

Your Host

Thought Leader
Jay Humphries Principal Consultant , Verizon
Jay is a Principal Consultant with over 30 years of experience managing and participating in business… Find out more
Thought Leader
Val Agnew Associate Director Global Accounts and Benelux Region, Verizon
Val is Associate Director of our Global Accounts EMEA Business and the Benelux Region. Val has… Find out more

About Verizon

For more than 100 years, Verizon has been at the center of the communications revolution. We're one of the largest communication technology companies in the world. We help people, businesses and things communicate better. The digital world promises consumers a… Find out more
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