Technology - Virtual Roundtable

How customer engagement is affected by coronavirus and beyond

7th May 2020 | 10:00am - 11:30am EST
Join five senior leaders on this roundtable discussion as we dedicate 90 minutes to answering one of the most valuable questions in business today...

Customer Engagement is ever so critical these days. The first wave of messaging that came out from many service providers was a unified single COVID-19 related message to all customers. The next wave, already formulating, consists of personalized engagement – richer with options per changing service offers, payment options and other customer retention impacting messages and calls to action. If personalization was important pre-crisis, customer appreciation thereof would be even greater now, same goes to precision of messaging. How can we do better than just sending out segmented campaigns?

Join Roojoom and a select group of industry thought leaders as we discuss personalized engagement with your customers.

Discussion Topics

How critical is customer engagement becoming now?
How to effectively deal with the increased complexity and options in customer marketing, during the coronavirus crisis and beyond?
How would effective, relevant, impactful engagement impact retention?
Thought Leader
Aviv Goren CRO, Roojoom
Aviv is a CX savvy technology expert and visionaire. In his 25 years of incubating innovative… Find out more
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About Roojoom

Roojoom is an acknowledged innovator in the field of AI-based Customer Journey Orchestration. Established 2013, VC backed, HQ in Israel with offices in France and the US. Roojoom's Personal Journey Orchestration platform uses AI to reinvent how brands engage with… Find out more
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