The need to rapidly pivot to virtual has forced businesses to think outside the box. Without the brick and mortar of the office to join up departments, aid collaboration and connect organisations physically to their customers, the role of digital and its vital place within business continuity has ramped up.
Limited face-to-face interactions puts strain on client relationships, yet our teams need to be able to connect to complete work to the same standard as before, or better, if we’re to win their trust.
So, how can we demonstrate our quality of service outside the physical office? How can we stay competitive in a world driven by emerging technology and innovation? And how can we offer personalized, influential experiences to our customers from a remote workplace?
Join Salesforce and a select group of industry peers to discuss how to make your business thrive in a distributed environment and offer the ultimate client experience that builds brand loyalty and retention.