A Meet the Boss roundtable brought to you by Stratix
The pandemic brought about a long-awaited paradigm shift in the brick-and-mortar retail experience. From social distancing requirements to the rapid growth of solutions like Buy Online Pickup In-Store (BOPIS), to demand for contactless transactions, the retail environment is overwhelmingly complex. Additionally, as retailers look to rebuild consumer confidence and loyalty, they need to create connections with customers in new ways.
The increased reliance on a vast number of devices and accessories which all must be configured and integrated with existing infrastructure is a heavy burden for IT teams, who are already stretched trying to accelerate services while providing end-user support.
So, how can you leverage innovative mobile solutions to deliver a ‘high touch’ shopper experience that rebuilds consumer confidence and loyalty? How can you gain enterprise-wide insight into your mobile environment and gather key analytics? And how can you reduce the workload on your teams and enable them to concentrate on higher value tasks?
Join Stratix and a select group of your industry peers as we explore how to integrate, implement and manage the right tools to deliver a seamless customer experience, identify new revenue streams and win loyalty.