Technology - Virtual Roundtable

Empowering your business to make more effective customer-centric decisions

12th August 2020 | 10:00am PST
How are you empowering your organization to deliver world-class customer experiences?

There are 3 essential components to empowering your business to deliver world-class customer experiences: People (Org Accountability), Process (Strategy), and Technology (Data). But disconnected processes, siloed data and siloed teams can lead to disjointed customer journey’s and missed opportunities to engage.

Customers demand personal, relevant and timely experiences each time they interact with your brand. But delivering amazing experiences in real-time, across multiple channels requires an effective customer experience management strategy. A strategy that does more than just delight your customers but adds real returns to your bottom line.

Join Adobe and a select group of your industry peers as we discuss how to empower your business to deliver world-class customer experiences and the digital transformation that will you get there.

Discussion Topics

How are you empowering your organization to deliver world-class customer experiences?
How are you bringing visibility to your teams to make real-time decisions?
How are you leading the transformation to become a truly customer-centric organization?

Your Host

Thought Leader
Maxwell “Max” Long Senior Vice President, Adobe Customer Solutions, Adobe
Maxwell “Max” Long is senior vice president of Adobe Customer Solutions, part of the company’s worldwide… Find out more
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About Adobe

Creativity is in our DNA. Our game-changing innovations are redefining the possibilities of digital experiences. We connect content and data and introduce new technologies that democratize creativity, shape the next generation of storytelling, and inspire entirely new categories of business. Find out more
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A Meet the Boss Digital Roundtable is an independently moderated, thought-leading conversation about hot business-related topics. Conducted using bespoke video conferencing technology, each Roundtable gives execs the opportunity to connect with a select group of like-minded leaders without the need… Find out more
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