Technology - Virtual Roundtable

Digital technology transforming the insurance business

1st October 2020 | 1:00pm BST
How can you set up for insurance’s new digital demands?

Insurance is the second most disrupted sector in the global economy, according to a recent PWC Global CEO survey. The disruption reflects the speed with which the social, technological, environmental, economic and political (STEEP) changes we’ve been anticipating are becoming a reality within the insurance industry. The biggest drivers of change is technology and its impact on customer expectations. Nearly 70% of insurance CEOs see the speed of technological change as a threat to growth. More than 60% are concerned about shifts in consumer spending and behaviour. But technology also opens up huge opportunities, enabling insurers to boost operational efficiency, carve out alternative business models and use newfound insights to create customised solutions.

To keep pace, insurers must integrate the digital technologies with their core operational systems. Furthermore, they must bring legacy architecture and infrastructure together with a compelling digital experience across all channels. Most insurers are turning to modular API driven Ecosystem Platforms to stay ahead of the game in the best of breed strategy. The right insurance platform can help businesses deliver compelling customer interactions and optimise the full spectrum of back-office operations, increasing agility and supporting innovation. By harnessing the power of AI, out of the box business process automation can improve claim and underwriting processes in a cost efficient manner.

How can you connect faster and more effectively with your customers and partners and remain competitive in a rapidly changing digital economy?

Join Fadata and a select group of industry thought leaders to explore how to navigate the current climate and to bring customer experience as well as business efficiency to the next level.

Discussion Topics

How are you leading and solving the challenges of digital transformation in the cloud?
How can a change from monolithic applications to an API driven ecosystem leverage your business to the next level?
How can you profit the most from/by utulising digital and ML capabilities and how do you best integrate them into your core insurance system?

Your Host

Thought Leader
Ralf Bojarra Chief Commercial Officer, Fadata
Ralf stepped in his role as the Chief Commercial Officer at Fadata Group in October 2018.… Find out more
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About Fadata

Fadata is a major provider of software solutions to the global insurance business. Over 60 insurer businesses across Europe, the Middle East, Africa and Latin America now use their solutions, including their process platform, INSIS, recognized by analysts at Gartner… Find out more
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