A Meet the Boss roundtable brought to you by EPAM
The pace of innovation required to meet increased customer demand is in direct opposition to stricter regulations and increased risk due to hybrid working. In addition to this, the competitive landscape in financial services is becoming even more complex, with digital natives now acquiring banking licenses, leveraging their agile nature to adapt quicker and offer a more dynamic and end-to-end range of services that cater to their customers’ lifestyles.
Identifying new operating models, organisational structures and value networks inside your business are imperatives, as are customer-centric approaches and agile product methodologies.
So, with financial services being relegated to a utility, how can you survive this shifting tide and fully adapt, meet your customers when and where they need you most and surface your products and services at the point of consumption?
Join EPAM and a select group of industry peers from traditional banking, FinTech and digital native institutions to discuss your collective challenges and latest successes in acquiring new customers and building loyalty and better engagement with those you already have.