Technology - Virtual Showcase

Creating a borderless office

24th February 2021 | 1:00pm - 2:30pm GMT
How can you create a borderless office where people can thrive?

As we reimagine the way we work, creating a ‘borderless office’ where employees can thrive is high on the priority list for every organisation. Having determined that there is no going back, it is now time to move forward – and at pace.

Yet despite the efforts of forward-thinkers to carve out a new path, the concept of ‘work’ in many organisations remains conventionally linked to traditional boundaries – be they physical, organisational or psychological. Breaking down those barriers is critical to meeting the expectations of a rapidly evolving workforce, and delivering against the demands placed on your business by a fast-moving, increasingly competitive environment.

Looking at the world through the eyes of the fictional Chamberlain Insurance, this event will consider what it takes to transform towards a borderless office, and the implications of this on your people, technology and service delivery models. We will discuss and debate the prospects of Chamberlain Insurance as their new CEO focuses on a future where the borderless office is central to business strategy. And we will invite you to share your experience wrestling similar transformation challenges, and put your own questions to our panel of experts regarding how to navigate the path ahead.

Join Fujitsu, Microsoft, and Lloyd’s for an immersive event like no other, and discover what it takes to create a business where people and customers can thrive for the next 30 years.

Discussion Topics

What should the modernisation strategy for the business prioritise first – customers, employees or technology? How important is it to understand how employees feel about their current workplace and technology, and the change we have seen in 2020?
How can organisations align the priorities of customers, employees and their board? What does it take to create a Borderless Office and what are the implications for people, technology and service?
How do you deliver high-touch customer service in the absence of a physical workplace? How can you empower your people to become more productive without compromising on customer service levels and loyalty? What does the right technical support infrastructure look like, and how do you prioritise what is most important?

Your Hosts

Thought Leader
Carla Hall Head of Workforce and Workspace, NWE, Fujitsu
Carla is committed to driving cultural and business change and has led operational delivery teams and… Find out more
Thought Leader
Parveen Kaur Head of Operations, Lloyd's
Parveen has over 20 years’ experience transforming the Financial Services industry in both the UK and… Find out more
Thought Leader
Uriel Rootshtain Director, Microsoft
Uriel leads Microsoft’s partner strategies for teamwork and collaboration, working with technology partners such as Fujitsu.… Find out more

Event Agenda

  1. 1:00pm - 1:05pm

    Welcome and Introduction 

  2. 1:05pm - 1:10pm

    Setting the Scene: Chamberlain Insurance
    – A business in crisis

  3. 1:10pm - 1:25pm

    Panel Discussion – What should the CEO prioritise to rescue the business – people or technology?

  4. 1:25pm - 1:35pm

    Audience participation 

  5. 1:35pm - 1:40pm

    Chamberlain Insurance – Employee satisfaction, productivity and wellbeing

  6. 1:40pm - 1:50pm

    Panel Discussion – It’s all about the people

  7. 1:50pm - 2:00pm

    Audience participation

  8. 2:00pm - 2:05pm

    Chamberlain Insurance – Customer experience and creating a sustainable digital business

  9. 2:05pm - 2:15pm

    Panel Discussion – It’s all about the borderless office

  10. 2:15pm - 2:25pm

    Audience participation

  11. 2:25pm - 2:30pm

    Key takeaways and closing remarks

24th February 2021
1:00pm GMT

About Fujitsu and Microsoft

Fujitsu Fujitsu is one of the top five information and communication technology providers in the world, with over 5 decades of experience delivering technology solutions to customers around the globe. We have wide-ranging experience working with organisations from across all… Find out more
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