Technology - Virtual Roundtable

Building an organization around your customer: bridging the gap between insights and results

10th September 2020 | 1:00pm BST
How are you driving digital transformation to become a truly customer centric organization?

There’s plenty of noise and insight surrounding digital transformation and disruption, especially when it comes to building a more customer centric organization. There are many challenges in getting value from massive customer data volumes across the business to achieve these goals and becoming the trusted business your customer to keep coming back.

True transformation requires the ability to share data, analytics and outcomes to execute customer centric strategies across decision areas, products and lines of business. The key to making smarter, faster, more profitable decisions is by bringing all your data together, wherever in the world it resides and making it available instantaneously to drive ROI. So, how do you cut through all the noise and get to the heart of what delights your customer?

AI powered technology is providing a scalable model to create actionable outputs transforming your organization to make smarter, faster, more profitable decisions.

Join SAS and a select group of industry thought leaders as we discuss intelligent customer decisioning to enable a forward-looking, timely and actionable understanding of what customers are likely to think, say and do, in an accessible scalable way.

Discussion Topics

Customer Experience Data Trends
Digital Transformation
Operational Efficiencies
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About SAS

SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions, SAS helps customers at more than 70,000 sites improve performance and deliver value by making better decisions… Find out more
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