Technology - Virtual Roundtable

Building a resilient power sector

21st October 2020 | 2:30pm BST
What are the steps that energy and oil organisations can take to improve customer experience and increase agility?

Disruption brought on by the global pandemic will have lasting effects for most organisations across the globe. As energy executives shake off the dust from the first half of 2020, now is the time to take a serious look at your technology strategy and plan for the future.

In response to changes of market conditions, customer needs, regulations, and cost inefficiencies, modern companies turn to digital technologies and intelligent automation to transform the way they work. European gas network GRDF, for example, needed to ensure faster and better service to its customers and gas suppliers. As a result of leveraging low code automation, they have been able to improve customer service, coordination, and increase operational visibility.

While the future remains uncertain, how can you move forward keeping profitability, operation disruption management, and compliance top of mind?

Join Appian and a select group of thought leaders from the energy and oil industry for a roundtable discussion on the challenges faced during their technology innovation journey, strategies to better serve your customers, and insights around managing operations and mitigating risk in the wake of the pandemic.

Discussion Topics

What challenges do energy and oil organisations face during their tech innovation journey?
What can energy and oil organisations do to better serve their customers?
What lessons have you learned from the global pandemic when it comes to operations, regulations, safety, and service?

Your Hosts

Thought Leader
Tom Wilson Industry Lead for Energy, Appian
Tom is an Industry Lead for Energy with Appian. His familiarity with processes in virtually all… Find out more
Thought Leader
Erik Moti Head of Architect Services And Customer Success Management, Appian
Erik Moti joined Appian early 2015. He is the head of Architect Services And Customer Success… Find out more

About Appian

Appian provides a low-code full-stack automation platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to drive digital transformation, improve customer experience, achieve operational excellence, and simplify global risk management and… Find out more
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A Meet the Boss Digital Roundtable is an independently moderated, thought-leading conversation about hot business-related topics. Conducted using bespoke video conferencing technology, each Roundtable gives execs the opportunity to connect with a select group of like-minded leaders without the need… Find out more
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