Dramatic changes are redefining the banking operating model. COVID-19 and the PPP loans program have accelerated the need for a new operating model that provides end-to-end banking capabilities. This will help to fulfil rapidly evolving customer expectations and improve profitability, which is a priority at a time when the flat curve has moved net interest margins down.
Consumers want better integration across physical and digital channels and, by 2025, 86 percent of millennials will choose a commercial bank on the strength of its online capabilities.
Legacy technology highlights the lack of a strong core foundation, and will hinder the ability to foster innovation, making the task of keeping pace with customer expectations more challenging than ever.
So how do we get there in a costly, time efficient manor?
Join Finastra and a select group of industry experts to discuss your challenges and how to continue of your transformational banking journey and leverage the opportunities in today’s fast-changing market.